Privacy Policy & Terms and Conditions

Last Updated on 6/16/2023

By using this website, you agree to the following Terms and Conditions and Privacy Policy.
Please read them carefully before using this website.

General

By using our website, you hereby consent to our Privacy Policy and Terms and Conditions of Use.

If you require any more information or have any questions about our Terms and Conditions of website use, or our Privacy Policy, please feel free to contact us by email at hello@yoursustainablebrand.com.

Your Privacy

Your Sustainable Brand LLC takes data privacy seriously. This privacy policy explains who we are, how we collect, share and use Personal Information, and how you can exercise your privacy rights. We recommend that you read this privacy policy in full to ensure you are fully informed.

When you provide us with personal information to contact us, complete a transaction, verify your credit card, place an order, refund a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing communications, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

With your permission, we may send you emails about our store, new products and services, and other updates. You will receive marketing communications from us if you have:

  • Requested information from us or purchased goods or services from us.
  • Provided us with your details when opting into our resources and in each case, you have not opted out of receiving marketing.
  • We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links underneath (unsubscribe button) any marketing message sent to you OR by emailing us at hello@yoursustainablebrand.com at any time.

Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.

What personal data we collect and why we collect it

Generally, you control the amount and type of information you provide to us when using our Website. As a Visitor, you can browse our website to find out more about our Website. You are not required to provide us with any Personally Identifiable Information as a Visitor. Any information you do provide, such as through our contact form or newsletter sign up is used specifically to provide service to you.

What rights you have over your data

You have the right to ask us to remove your information from our database. To do so, please send us an email requesting your data be removed and we will complete this. Our email is: hello@yoursustainablebrand.com

How long we retain your data

In general, we keep contact form entries for six months, analytics records for a year, and customer purchase records for ten years. This information is used to run our business and provide service to you.

Personally Identifiable Information

We may process certain types of personal data about you when you interact with us, as follows:

  • Identity Data: may include your first name and last name
  • Contact Data: may include your billing address, delivery address, email address and telephone numbers.
  • Financial Data: may include your credit card details.
  • Transaction Data: may include details about payments between us and other details of purchases made by you.
  • Profile Data: may include your username and password, purchases or orders.
  • Marketing and Communications Data: may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.

How We Use Your Information

We use the information we receive from you as follows:

  • Customizing and improving our Website. We retain the right to collect and use any Non Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service as well as for use or resale to others.
  • We may use the Personally Identifiable information you provide to us along with any computer information we receive to customize our Website.
  • Register you as a Paying Customer
  • We use Personally Identifiable information you provide us to deliver products and services, process your payments, and register you as a customer.

The following third parties may have access to your Personally Identifiable Information:

  • Google Analytics (Mountain View, CA USA)
  • HoneyBook (San Francisco, CA, USA)
  • Webflow (San Francisco, CA, USA)

In general, the third-party providers used by us will only collect, use, and/or disclose your information to the extent necessary to allow them to perform the services they provide to us.

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

How We Protect Your Data

We have put in place appropriate security measures to prevent your personal data from being inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card or debit card information, the information is encrypted using secure socket layer technology (SSL) and stored with encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we do our best to follow applicable requirements and implement additional generally accepted industry standards.

Cookies

For more information on cookies that may be stored on your computer, please refer to Webflow and HoneyBook's policies for more information.

Links to Other Websites

This Website may contain link that direct you away form our site. These websites or the websites of our affiliates may have their own policies regarding privacy. You access such linked websites at your own risk. These websites are not subject to this Privacy Policy. We encourage you to read the privacy policies of these websites.

Webflow and HoneyBook

Webflow and HoneyBook provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Webflow's data storage, databases and the general Webflow application. They store your data on a secure server behind a firewall. Payment: If you choose a direct payment gateway to complete your purchase, then Honeybook stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard.

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. For more information, please refer to Webflow and Honeybook's privacy policies for more information.

Privacy Policy Updates

Your Sustainable Brand LLC reserves the right to modify this Privacy Policy at any time. Please review this Privacy Policy frequently. Changes made to this Privacy Policy are effective immediately upon posting, as of this last updated date. It will replace any prior Privacy Policies.

Terms and Conditions

General

This website is owned and operated by Your Sustainable Brand LLC, a North Carolina company. Our principal place of business is located in Concord NC 28146.

Use of this website is at your own risk. We host our site on a reputable platform and take reasonable efforts to maintain and host the site. However, we make no explicit representations or warranties as to the safety or your individual use of the website. The Terms and Conditions contained on this page is subject to change at any time.

Disclaimers

Our website and related materials are provided for educational and informational use only. You agree to indemnify and hold harmless our website and company for any direct or indirect loss or conduct incurred as a result of your use of our website and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).

While we may reference certain results, outcomes or situations on this website, you understand and acknowledge that we make no guarantee as to the accuracy of third party statements contained herein or the likelihood of success for you as a result of these statements or any other statements anywhere on this website. If you have medical, legal or financial questions, you should consult a medical professional, lawyer or CPA and/or CFP respectively. We expressly disclaim any and all responsibility for any actions or omissions you choose to make as a result of using this website, related materials, products, courses or the materials contained herein.

This website is updated on a regular basis and while we try to make accurate statements in a timely and effective manner, we cannot guarantee that all materials and related media contained herein are entirely accurate, complete or up to date. You expressly acknowledge and understand that any information or knowledge you gain as a result of using this website is used at your own risk. If you should see any errors or omissions and would like to let us know, please email us at hello@yoursustainablebrand.com.

Affiliates

This site may use affiliate links to sell certain products or services. We disclaim any and all liability as a result of your purchase through one of these links. We will use reasonable efforts to notify you when and where we have placed affiliate links in addition to this disclaimer located in these Terms & Conditions. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications.

Intellectual Property Notice

All images, text, designs, graphics, trademarks and service marks are owned by and property of Your Sustainable Brand LLC or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including asking for financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately.

You may use our intellectual property with clear and obvious credit back to our site, as well links back to the page where the materials, designs, images, text, quote or post is located when it is appropriate to do so. However, you may never claim any of our intellectual property as your own or your unique creation, even with attribution.

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